How to check if my device is locked to a carrier/ mobile operator?

Eligible Uber One members get a 250 MB free eSIM with the in-app promo code

Note: Some carriers may not unlock a new phone within the first six months.

Some devices allow you to check Carrier lock by checking the settings menu and some don't. In order to check if your device is compatible with any SIMs/ eSIMs, sometimes you may need to simply try a different SIM.

For IoS devices, you will find it here:

Go to: Settings → General → About → scroll to Carrier Lock / Network Provider Lock
If it shows a carrier name, your phone is locked.

For Android devices, 'Settings' will look different based on your Android model(e.g. Samsung devices):

Connections → SIM Manager → Add eSIM (appears only for eSIM compatible/ unlocked devices)

In order to unlock your devices, you will need to contact your carrier.

If your device has No SIM restrictions, a ConnectedYou eSIM will work on your device.

Disclaimer: Offer valid while supplies last through 01-July-2025/23:59/PST. Offer is non-transferable and intended only for Uber One members who receive this offer directly from Uber via email or the Uber app. Certain devices/device plans may not be compatible with this offer. Data plan can only be used in the country in which the offer is activated. If you leave the country in which you activated the data plan prior to the completion of your plan, any unused part of your data plan will be forfeited. This data offer is in addition to your phone plan and does not change or modify your phone plan; you will still receive charges from your phone provider and/or carrier as you normally would. To activate, click "See Data Plans" and complete the activation on ConnectedYou's site. Promo must be activated before this offer ends. Once activated, you have thirty days from the data of activation to use the data plan. Good for one-time use only. Limit one code per eligible user. Uber reserves the right to cancel or suspend this offer if it suspects fraud or misuse of promo codes. Offer subject to change without notice. Uber is not responsible for the data plan, which is offered by ConnectedYou.